Privacy Policy
Last updated: March 2025
1. Introduction
At Business Car Lillebælt, we take the protection of your personal data seriously. This privacy policy describes what information we collect, how we process it, and what rights you have as a data subject.
We process personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Danish Data Protection Act.
2. Data controller
The data controller for the processing of your personal data is:
Business Car Lillebælt
Søren Skjold
Smedevænget 4
7000 Fredericia
CVR: 25956680
+45 40 84 42 54
3. What information do we collect?
We collect and process the following categories of personal data, depending on your contact with us:
Upon inquiry and conclusion of agreement via contact form, e-mail, or telephone: Name, company name, e-mail address, telephone number, pickup and drop-off address, flight information (flight number, arrival time), invoice information, and any special requests for the trip.
Upon entering into corporate agreements: Company name and CVR number (VAT number), contact person’s name and position, contact information, billing information, as well as information about employees and guests to be transported.
Via our website: Technical information such as IP address, browser type and version, time of visit, and page views are collected via cookies and analytical tools. See our cookie policy for further information.
4. Purpose and Legal Basis
We process your personal data for the following purposes:
Performance of a contract (GDPR Article 6(1)(b)): Processing of bookings and transport services, coordination of pickup and drop-off, including flight tracking information and meet & greet service, communication before and during the transport, as well as invoicing and payment.
Compliance with a legal obligation (GDPR Article 6(1)(c)): Bookkeeping and storage of accounting records in accordance with the Danish Bookkeeping Act (5 years).
Legitimate interests (GDPR Article 6(1)(f)): Maintenance and improvement of our service as well as handling of complaints and disputes.
5. Disclosure of Information
As a rule, we do not disclose your personal data to third parties. However, in certain cases, disclosure is necessary:
Data Processors: We use selected third parties for the technical operation of the website, booking system, and accounting software. These parties process information solely on our behalf and in accordance with a data processing agreement.
Subcontractors: If, by exception, we use a subcontractor driver to carry out a trip, the necessary information (name, pickup location, and time) is disclosed to them. The party in question is subject to the same requirements of discretion as our own drivers.
Authorities: We may be obliged to disclose information to public authorities, including SKAT (Danish Customs and Tax Administration), to the extent required by law. We never sell your personal data to third parties and do not use it for purposes incompatible with the purpose for which it was collected.
6. Transfer to Third Countries
We aim to process personal data within the EU/EEA. If we use data processors or systems established outside the EU/EEA, we ensure that a sufficient basis for transfer exists, for example, the EU Commission’s Standard Contractual Clauses (SCCs).
7. Retention and Deletion
We store your personal data for as long as necessary to fulfill the purpose for which it was collected: Booking information and correspondence are stored for up to 3 years after the completion of the agreement for the sake of potential complaints and disputes.
Accounting records, including invoices, are stored for 5 years in accordance with the Bookkeeping Act. Information obtained via the contact form is deleted when it is no longer necessary to process your inquiry or fulfill the concluded agreement.
8. Dine rettigheder
Under the GDPR, you have the following rights in relation to our processing of your personal data:
Access: You have the right to receive confirmation as to whether we process personal data about you, and if so, to receive a copy of it.
Rectification: You have the right to have incorrect information about yourself corrected.
Deletion: In certain cases, you have the right to have your information deleted before our usual deletion deadline expires.
Restriction: In certain cases, you have the right to have the processing of your personal data restricted.
Data Portability: In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to our processing of your personal data, including profiling, and processing based on our legitimate interests. To exercise your rights, please contact us at mail@businesscarlillebaelt.dk or +45 40 84 42 54. We will respond to your inquiry within 30 days.
9. Complaint to The Data Protection Agency
If you believe that we are processing your personal data in violation of applicable data protection legislation, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):
Datatilsynet, Carl Jacobsens Vej 35, 2500 Valby, dt@datatilsynet.dk www.datatilsynet.dk
10. Changes to this privacy policy
We reserve the right to update and change this privacy policy. In the event of significant changes, we will inform you via e-mail or by a clear notice on our website. The date of the latest update appears at the top of this page.